Level 1 Certificate in Damp, Mould and Condensation – Basic Awareness

Level 1 Certificate in Damp, Mould and Condensation – Basic Awareness

Damp and mould basic awareness for non-technical roles

This Level 1 course provides essential damp, mould and condensation awareness for people whose work brings them into contact with occupants and buildings, but who are not expected to diagnose technical problems.

Learn to recognise common concerns, understand why they matter, communicate clearly and know when a problem should be escalated for technical investigation.

Essential damp, mould and condensation awareness Recognise common concerns and understand why they matter to occupants and buildings.
Study on demand and gain 2 hours of CPD Complete structured online learning at your own pace and record two hours of continuing professional development.
12 months of ESC Hub access included Use technical guidance, standards and regulatory updates throughout and after your training.

How study and completion work

Work through the course online at your own pace. Short knowledge checks throughout help reinforce the essential awareness developed in each section.

Study on demand

Access the course online and progress through 11 focused sections when it suits your schedule.

Knowledge checks and 2 hours of CPD

Complete short checks as you progress and gain 2 hours of CPD on successful completion.

What this course covers

The course introduces damp, mould and condensation in occupied buildings, why moisture problems matter and the responsibilities of people responding to occupants.

It focuses on recognition, communication, record keeping and appropriate escalation rather than technical diagnosis.

Recognising common concerns

  • Common signs of damp, mould and condensation.
  • Why moisture problems matter to occupants and buildings.
  • The difference between recognising a concern and diagnosing its cause.

Occupants and communication

  • Listening to occupants and recording concerns accurately.
  • Clear, appropriate and respectful communication.
  • Avoiding assumptions about the cause of a problem.

Roles and responsibilities

  • Understanding responsibility within your role.
  • Why prompt and proportionate action matters.
  • Passing information to the appropriate technical team.

Escalating concerns

  • Recognising when technical investigation is required.
  • Providing useful information for the next stage.
  • Supporting timely follow-up and better outcomes.

Explore the course content

The course begins with a short introduction and progresses through 11 focused sections, from the fundamentals of damp, mould and condensation to recognising signs, reporting concerns and legal awareness. Short knowledge checks throughout the course help reinforce your understanding as you progress.

  • What is Damp, Mould & Condensation?

For front-line and non-technical roles

Level 1 is for people whose work brings them into contact with occupants and buildings, but who are not expected to diagnose technical moisture problems.

  • Housing officers
  • Customer service teams
  • Call centre staff
  • Estate teams
  • Facilities managers
  • Tenant liaison officers
  • Front-line housing personnel
  • People receiving occupant reports
Professor John Edwards

Professor John Edwards

MA, DipBldgCons, CEnv, FCIOB, FRICS, IHBC

Specialist experience behind the training

Professor John Edwards brings decades of practical and technical experience in building pathology, moisture investigation, retrofit and conservation to ESC Learning's damp, mould and condensation training.

Professor Edwards is a practising independent surveyor and Director of Edwards Hart Consultants. He began defect investigation, including moisture analysis and monitoring, in 1981, and his experience in sustainable refurbishment and energy-efficiency retrofit spans thousands of buildings.

He has helped develop industry best practice through research, standards and guidance, and serves on expert panels and BSI committees that help shape professional and technical standards within the built environment.

Find out more about Professor John Edwards

Part of the ESC Damp and Mould Assessor pathway

Level 1 is the awareness stage of a structured journey that continues through one building-specific Level 2 route and then the advanced Level 3 qualification.

Learn more
ESC Hub online knowledge centre

Keep learning with the ESC Hub

Get 12 months free access. The ESC Hub is our online knowledge centre for damp, mould, condensation and building pathology. It gives you technical guidance, standards, references, legal and regulatory updates, investigation support and practical resources beyond what can be covered within the course.

This means learning can continue after formal study, helping you keep your knowledge current and apply it with greater confidence in real buildings.

Useful things to know

On successful completion, you will receive Environment Study Centre Level 1 certification in damp, mould and condensation awareness and gain 2 hours of CPD.

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